|May-June '04 | briefing | mail | don't say this | flakers' jargon | flaker creativity | articles | other places | archives | send mail | ed dewke | legal stuff | order | search | PsorChat | PsorChat Review | ©2004 Ed Dewke|
Policy at Medco Lab Customer Service:
don't know if you'd call me a member or not because of stumbling into this
informative site while
researching skin problems, but I thought of sharing some information
recently learned that may be of general interest.
followed up on a reference to Aquaphilic found here [Aquaphilic:
Another Flaker Staple?], I was disturbed to learn from THE MAN at the
company itself that they're reluctant to make any claim as to the efficacy
of their product, Aquaphilic. Being fully prepared to order a supply, all
I wanted to hear was some recommendation from the manufacturer regarding
the medical effectiveness of their product, yet none was forthcoming. He
refused to make ANY claim whatsoever when pressed.
This, the 'blank stare,' I find amazing.
a manufacturer cannot be an advocate for his own product does not inspire
my confidence in purchasing and using the product.
Obviously I put my trust elsewhere and rediscovered an old standby,
Vaseline Intensive Care lotion, which has essentially the same ingredients
as Aquaphilic while costing much less, as a bonus. And it works.
I have no stake in any entity mentioned here beyond my own skin. Please
contact them to find out for yourself: Medco
Lab, 712-255-8770, mailto:[email protected].
Response: Had to be bad
customer service training, Henry. On
the one hand, it’s understandable that they can’t make any promises
about what the product will do for a person’s condition.
Such statements of fact will most assuredly motivate law
suits. But, on the other hand,
they could state other kinds of facts, like how long the product has been
around, how much of it they sell, how many testimonials they have received
from satisfied customers, etc. etc. etc.
Why the person you talked to was not equipped to respond in this
manner mystifies me.
Thanks for telling us about it. -Ed