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Salcura, instead of Bioskin
I came across your site when I was doing a search on Google for
"Bioskin." As a
director of Bioskin International Ltd. of Grimsby in the UK I was
naturally particularly interested in the comments of your two
correspondents "Michael M." and "Jenny C."
who are trying our product, having ordered it from the Ideal World
TV shopping channel in the UK (incidentally it is Channel 635 on Sky
Digital, not 653). [See Wondering
about Bioskin Products from Michael M. and More
on Bioskin from Michael M. and Jenny C.]
May I first of
all make a couple of corrections to the two websites mentioned, neither of
which have any connection with our company. Firstly, www.bioskin.de
is a German research and testing establishment — indeed, I don't think
they make any products at all. The second one, www.bioskinproducts.com,
again has no association with us. Their original connection with us goes
back over two years when they acted as a broker for the TV shopping
channel. We have not dealt with them since then (we now supply our
products direct to Ideal World) and any product bearing our name bought
from them will be over two years old, in which case it is past its shelf
life, or not supplied by us. I am grateful to your correspondent for
drawing my attention to the misrepresentation. May I also thank you for
drawing my attention to the grammatical/spelling mistake on their website,
which was taken verbatim from our own website and therefore my fault!
It is apparent,
particularly from searching the web, that "Bioskin" is a fairly
common name used by a number of companies for a variety of different
products. In point of fact, although our product is referred to as
"Bioskin" on the TV shopping channel, its correct title is
"Professional Skin Therapy" or "Natural Skin Therapy,"
the use of the term "Bioskin" having apparently developed in a
similar way to saying "Hoover" when we mean vacuum cleaner. I
can, therefore, well understand the confusion as to which website our
In view of the
possible confusion, we have instigated a new brand name for the
retail market — "Salcura" — and hope that gradually this
name will replace the use of the word "Bioskin."
At the present time, we operate two websites from which our products can be bought. These are our original site...
and our new one...
At the present
time these are the ONLY sites where our product can be bought on the
Internet and both are controlled by us and the orders fulfilled by us.
I was also very
interested to read your "Psoriasis Hall of Pshame" section
[Ed Anderson’s site, http://www.pinch.com/skin/pshame.html].
Regrettably, it is precisely these kind of products which give
people like us, who endeavour to develop a totally natural, effective
therapy for people with skin problems, a mountain to climb in trying to
get a genuine message across. I am certainly not claiming that our product
will help everyone in every situation — that would be ridiculous — but
overall the feedback from customers has been excellent. People with skin
problems suffer enough without people making totally misleading
representations. One thing I can categorically
guarantee is that our products do NOT contain steroids, cortisones,
alcohol, hormones, or antibiotics and we would be perfectly happy to have
it analysed in this respect.
to our product being a "super-moisturiser" is valid. However,
May I also
mention your comment about the "marketing tactic" used on the website
regarding the relationship between employee
productivity and skin conditions.
Quite understandably you ask the question "is it common in the UK for
employers to buy products like Bioskin for their employees?" The
answer is yes. In fact, under
the Control of Substances Hazardous to Health Regulations
1999 and the Management of Health and Safety at Work Regulations 1999
employers have a duty of care to their employees to prevent them from
coming into contact with substances hazardous to health which cause
dermatitis. The law says they must do what they can to control that
exposure and can be taken to court if they don't.
Under the legislation directors of companies are personally
responsible for health and safety matters.
Employees, often with the backing of their trade union, have been
known to take their employers to court and are often awarded damages,
particularly if they have to give up their job or career. Given that
occupational dermatitis is one of the most common causes of workplace
absenteeism in the UK we do sell our products into the industrial market
where they have been very effective. I appreciate that occupational
dermatitis is not psoriasis but I hope this answers your question as
regards whether employers buy products to help with their employees skin
therapy. Unfortunately even with the legislation employers do not always
act properly and indeed employees do not always report skin problems for
fear of being moved from their job or indeed sacked. The reason the
wording about employees is on the website is that the information on the
whole site was originally written for health and safety officers and
occupational health nurses in industry.
I'm afraid our
knowledge of skin problems is not matched by our knowledge of web design
— in fact, we know nothing at all about web design! — the new Salcura
website is designed more with the retail market in mind. I regret I
have no knowledge of the law in the United States but I imagine it is
similar — I have seen cases in the U.S. referred to on the web,
including those relating to, amongst other things, latex allergy.
I do sincerely
hope that both your correspondents find that our products are
the length of this email but the last thing I would want is for your
correspondents and other visitors to your site to be misinformed. I
appreciate, however, that you may not wish to publish this email
(certainly not in its
entirety) since you may think I am trying to plug our products, which I am
not — I only wish to set the record straight in view of the deceptive
misinformation that goes on from certain other unscrupulous
"manufacturers" to sufferers of skin problems, who frankly in my
view suffer enough.
Finally, if you wish, my colleague Dr. Martin Schiele, the scientist
Finally, if you wish, my colleague Dr. Martin Schiele, the scientist
Response: When I received this
email from Mr. Jones, I replied with this:
I have visited
the new Salcura
website and located this information about the product most directed to
ailments like psoriasis:
One of the
ingredients that makes this more than a “super-moisturiser” is the Tea
Tree oil, a well-known natural general antibacterial and, for some, a
useful P palliative. A small
percentage of P lesions occur because skin is damaged or becomes infected.
When this happens it’s called the Koebner Phenomenon.
The majority of P lesions arise on healthy skin for no apparent
reason. We now understand this
is because the lesions are an artifact not of a skin problem, but of an
immune system problem.
that, most of us have complicated our P by making
our lesions a skin problem. We
do this by scratching, by failing to moisturize, by letting infection into
the lesion. One would not be
surprised to see improvement using Salcura Natural Skin Therapy MAXIMUM
Spray when this happens.
Final comment: It is a real treat for me to engage in this type of dialogue with product manufacturers and, as anyone knows who searches on specific products here, it doesn’t happen very often. My thanks to Les Jones for taking the time and affording all of us this opportunity. -Ed